These terms and conditions govern the use of the bulk email platform www.solutions-emailing.com.
This platform is owned and operated by ADNETIS Internet Inc.
By using this platform, you indicate that you have read and understood the terms of use and agree to comply with them at all times.
Intellectual Property
All content published and made available on this platform is the property of ADNETIS Internet Inc. and its creators. This includes, but is not limited to, images, texts, logos, documents, downloadable files, and anything that contributes to the composition of this platform.
Acceptable Use
As a user, you agree to use our platform legally and not to use this platform for illegal purposes, namely: any usage contrary to the Canadian Anti-Spam Law (CASL) or any law dealing with spam and other electronic threats in force according to the location of the contacts.
If we believe that you are using this platform illegally or in a manner that violates the above acceptable use terms, we reserve the right to limit, suspend, or terminate your access to this platform. We also reserve the right to take any legal action necessary to prevent you from accessing our platform.
Accounts
When you create an account on our platform, you agree to the following:
- You are solely responsible for your account and the security and confidentiality of your account, including passwords or sensitive information attached to this account.
- All personal information you provide to us through your account is up-to-date, accurate, and truthful, and you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you use our platform illegally or violate the acceptable use terms.
Sales of Goods and Services
This document governs the sale of goods and services made available on our platform.
The goods we offer include:
- Access to the email marketing platform
- Custom-made newsletters campaigns
The services we offer include:
- Assistance in creating newsletters campaigns
- Handling and analysis of data related to the use of the platform
The goods and services related to this document are those goods and services displayed on our platform at the time of access. All information, descriptions, or images we provide about our goods and services are described and presented as accurately as possible. However, we are not legally bound by this information, descriptions, or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase these goods and services at your own risk.
Payments
We accept the following payment methods on this platform:
- Credit card
- Online Interac
- Automatic debit
By providing us with your payment information, you confirm that you have authorized the use and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to that payment instrument.
If we believe that your payment has violated a law or any of our terms of use, we reserve the right to cancel your transaction.
Services
Services will be billed in full at the end of each month in which they have been delivered.
Subscriptions
Two types of packages are available to subscribe to the platform: Evolution (by subscribers) and Flexible (by emails). The billing details for each package and any changes to them can be found here.
When you create an account on our platform, the default package applied is Evolution. To notify us of your desire to modify your subscription type, please contact us at the email address support@adnetis.com.
All our recurring subscriptions will be automatically billed and renewed until we receive notice that you wish to cancel the subscription.
If you wish to cancel your subscriptions, please follow these steps:
Contact us at support@adnetis.com to notify us of your desire to cancel the subscription. Please note the allowable cancellation period of the first 5 days of a month during which you have not used the platform, after which a started month is billed.
Free Trial
We offer a free trial for any user with 250 contacts or fewer. Once the number of contacts exceeds 250, regular billing applies, and it is not possible to access the free trial again by reducing the number of subscribers.
Limitation of Liability
ADNETIS Internet Inc. or any of its employees will be held responsible for any issues arising from this platform.
However, ADNETIS Internet Inc. and its employees will not be held liable for any problems arising from the improper use of this platform.
Indemnification
As a user, you hereby indemnify ADNETIS Internet Inc. from any liability, costs, causes of action, damages, or expenses arising from your use of this platform or your violation of any provisions stated in this document.
Applicable Laws
This document is subject to the applicable laws of Canada and aims to comply with its necessary rules and regulations. Specifically, the Canada Anti-Spam Legislation (CASL) is the applicable law governing this document. In the event of any inconsistency between a provision of this document and CASL, CASL rules shall prevail.
Severability
If, at any time, any provision of this document is deemed incompatible or invalid under applicable laws, those provisions shall be considered null and void and will be removed from this document. All other provisions will not be affected by the laws, and the remainder of the document will still be considered valid.
Modifications
These general terms and conditions may be modified from time to time to maintain compliance with the law and reflect any changes in how we manage our platform and expect users to behave on our platform. We recommend that our users check these general terms and conditions periodically to ensure they are informed of any updates. If necessary, we will inform users of changes to these conditions via email or display a notice on our platform.
Contact
Please contact us if you have any questions or concerns.
Our contact details are as follows:
Toll free : 1 877 638-6584
Email : info@adnetis.com
Adresse : CP 85032 CSP Templeton Est Gatineau, QC, J8P 7V2
Effective Date: March 20, 2023.